Last updated: 10/14/2025
Welcome to BallistaAI, LLC (“Company,” “we,” “our,” “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, or engage with our services.
By using BallistaAI, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you register or use our Services, we may collect:
- Name, company name, and contact information (email, phone number, address)
- Payment details (processed securely through third-party payment providers)
- Account login credentials
- Communication preferences
b. Usage Data
We collect information automatically when you use our Services, such as:
- IP address, browser type, operating system
- Access times, pages visited, and referring URLs
- Interaction data with our AI systems or chatbots
c. Customer Data
When clients upload data (e.g., lead lists, customer contacts) into the BallistaAI platform, we act as a data processor on their behalf.
Clients remain the data controller responsible for compliance with data protection laws.
2. How We Use Information
We use collected information to:
- Deliver and operate our AI automation and marketing services
- Personalize communications and optimize outreach performance
- Provide customer support and technical assistance
- Process payments and manage accounts
- Analyze performance to improve our software and user experience
- Comply with legal obligations
We will never sell your personal data to third parties.
3. Sharing and Disclosure
We may share information only with:
- Service providers (e.g., payment processors, hosting providers) under confidentiality agreements
- Business partners who assist in delivering our services
- Legal authorities if required to comply with applicable laws
All third parties are required to handle your data securely and use it only for authorized purposes.
4. Data Retention
We retain information for as long as necessary to fulfill the purposes described above, unless a longer period is required by law or for legitimate business needs.
5. Security
We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or alteration.
Despite these measures, no system can be guaranteed 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time (where applicable)
To exercise your rights, contact us at [email protected].
7. International Data Transfers
Your information may be stored or processed in countries where BallistaAI or its service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for cross-border data transfers.
8. Children’s Privacy
Our Services are not directed toward individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. Continued use of our Services indicates acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
📧 [email protected]
🏢 BallistaAI, LLC
Miami, Florida, USA